Product · Report

The complete incident record, in one place.

The full record holds who, what, where, harm, evidence and what happens next.

In short

One record for patient, visitor, employee and property incidents, from draft to closed. Investigations, actions, packets and analytics all read from it.

SAMPLE RECORD · SYNTHETIC DATA

What it does

Incident reporting

  • One record for every type

    Patient, visitor, employee and property incidents, near misses and equipment events, each with its own fields.

  • Drafts survive interruptions

    Start a report, get pulled away, finish later. Drafts save and open on any device.

  • Severity and harm built in

    Harm level and priority drive routing from the first minute, so a serious event never waits in an inbox.

  • Who was told, and when

    Record who was told, like the physician, family, administrator or a regulator, and when.

  • Attachments with quarantine

    Photos and documents attach to the record and pass a review before they count as clean.

  • A status workflow

    Draft, submitted, triaged, investigating, action in progress, closed, reopened. Closing requires verified corrective actions.

How it works

From first touch to done.

  1. Start anywhereLauren, a quick report, an email or the full form.
  2. Complete the recordAdd fields, narrative, people, attachments and notifications.
  3. Triage and routeSeverity and type decide who is paged and who owns it.
  4. Work it to closedInvestigate, fix, verify and sign off.
Questions

Incident reporting: frequently asked

Something we missed? Ask us, and a person answers.

What types of incidents can staff report?

Patient, visitor, employee and property incidents, plus near misses, equipment failures, medication, security and privacy events. Packs set the types and forms for each kind of site.

Can staff report without a login?

Quick report and email-to-incident cut login friction. The full record is for signed-in staff with the reporter role.

How is this different from our EHR's event module?

It runs alongside the EHR, so staff do not open a chart to report. It adds what an EHR module usually lacks: investigation, verified fixes, packets and trends.

Start free

Start with one incident.

Create your kit in about ten minutes and report the first incident the same day. Free to start, no card.