Glossary · quality

What does “Risk matrix” mean?

Short answer

A risk matrix scores a hazard by crossing how bad the outcome could be with how likely it is. The score sets which problems to fix first.

Also known as: risk assessment matrix, severity and probability matrix, Safety Assessment Code matrix

How it works

The VA National Center for Patient Safety built a Safety Assessment Code (SAC) matrix to rank adverse events and close calls. Staff pick a severity and a probability and read the score from the grid.

SeverityProbability
MinorRemote: sometime in 5 to 30 years
ModerateUncommon: sometime in 2 to 5 years
MajorOccasional: several times in 2 years
CatastrophicFrequent: several times in 1 year

For RCA, SAC scores run from 1 to 3. The VA requires an RCA for a sentinel event or a high-probability near miss scored Actual 3 or Potential 3.

The related HFMEA hazard matrix scores from 1 to 16. A hazard score of 8 or higher goes on to a decision tree.

Limits

The matrix gives priority, not truth. Scores are judgments, so write a clear definition for each severity and probability level, as the VA did, and use it the same way each time.

Matrices also leave out how easy a problem is to detect and what controls exist. HFMEA adds those with its decision tree.

Mix-up: there is no standard grid size, 4 by 4 or 5 by 5. And a risk matrix looks ahead at what could happen. The CMS scope and severity grid and harm scales rate what already happened.

Frequently asked questions

Should we use a 4 by 4 or a 5 by 5 matrix?

Either can work. What matters is a written definition for every level, used the same way. The VA's SAC matrix has four severity and four probability levels.

Is a risk matrix the same as the CMS scope and severity grid?

No. The CMS grid rates deficiencies already found on a nursing home survey. A risk matrix estimates the priority of a hazard or event from severity and likelihood.

What is a risk matrix used for in incident management?

To decide which events get a full investigation, which are reviewed together and which go to leaders. The VA requires an individual RCA for sentinel events and events scored Actual 3 or Potential 3.

Sources

Reviewed against the sources above on Oct 5, 2026. Rules change: confirm current requirements with the issuing body or your counsel before relying on any summary.

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