Investigations that actually finish.
A guided investigation: find causes, pick a disposition, and a person signs.
In short
Investigations run on the incident record. Lauren drafts contributing factors and a five-whys chain. The investigator edits them, attaches evidence, picks a disposition and signs. Findings flow into corrective actions, so each root cause gets an owned fix.
SAMPLE RECORD · SYNTHETIC DATA
Investigations and RCA
Contributing factors
Pick a category for each factor: environment, equipment, procedure, people or communication. Later you can count patterns.
Five whys, drafted and editable
Asking why again and again gets to the cause. Lauren drafts the chain. A person edits and signs it.
A disposition for every case
The disposition is the decision. Change a process, repair equipment, train staff, refer to a committee or medical director, or open a quality study.
Evidence on the record
Photos, work orders and documents stay attached to the investigation.
Human-authored templates
Fishbone and fault-tree worksheets, and templates a facilitator leads, are rolling out.
Rolling out
From first touch to done.
- Assign the investigatorRouting picks the owner by severity and type.
- Draft the analysisLauren proposes factors and a chain.
- Decide the dispositionWhat changes, and who owns it.
- Convert to actionsFindings become corrective actions with owners and dates.
Investigations and RCA: frequently asked
Something we missed? Ask us, and a person answers.
Does Lauren decide the root cause?
No. Lauren drafts a possible chain from the record. A person decides what is true, edits it and signs. The draft marker stays until then.
Which root cause methods are supported?
Five whys and contributing-factor analysis today. Fishbone and fault-tree worksheets are rolling out. See five whys vs fishbone vs fault tree to choose.
Can a committee review an investigation?
Yes. The disposition can send the case to a committee or the medical director. The review is recorded on the same record.
Start with one incident.
Create your kit in about ten minutes and report the first incident the same day. Free to start, no card.